Policy Information
Orders are typically processed within 1–3 business days. Once your order ships, you’ll receive a confirmation email with tracking details so you can follow it every step of the way.
Shipping times vary depending on your location, but most orders arrive within 3–7 business days after shipment. We partner with reliable carriers to ensure your order arrives safely and on time.
Please note that delivery timelines may vary slightly during high-volume periods or holidays.
We stand behind our products and want you to shop with confidence.
If you’re not completely satisfied with your purchase, we offer free returns and exchanges within 30 days of delivery.
Returned items must be:
(a) Unworn and unused
(b) In original condition
(c) Returned with original packaging
Once your return is received and inspected, refunds may be issued to your original payment method or an exchange offered. Purchaser will pay the shipping cost of frames being sent back with new frames sent to the buyer.
Our system offers Buyer Protection, designed to give you peace of mind when shopping with us.
You’re protected if:
(a) Your order does not arrive within the promised delivery timeframe
(b) The item you receive is significantly different from what was described
(c) An item guaranteed to be authentic is found to be counterfeit
(d) An item is purchased with order protection and does not arrive as intended (damaged, failed to arrive, etc.)
If any of the above occur, our support team will make it right — whether that means a replacement, refund, or exchange.
If you have questions about shipping, returns, or your order, our support team is here to help. Reach out to us anytime and we’ll take care of the rest.
